Palak Arora
Strategic Communication | Brand Storytelling | Media Relations | Content & Partnerships | PR & Digital Strategy | Growth-Focused Communicator
- Role
- Client Services Account Manager at Shau Media
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Palak Arora
Passionate about building powerful brand narratives, I’m a communications specialist with…
Experience
Client Services Account Manager
Jul 2024 — Present · Gurugram, IN
Worked directly with the Founder to develop and implement strategic plans, contributing to the company\'s vision and growth.2. Drafted strategic proposals tailored to industry trends, resulting in a 20% increase in client acquisition.3. Pitched and successfully onboarded multiple high-profile clients, leading to a 30% rise in overall revenue.4. Established and nurtured long-term relationships with clients, achieving a 95% client retention rate.5. Managed cross-functional teams across creative, operations, and strategy departments, ensuring the timely delivery of projects, exceeding client expectations by 15%.6. Spearheaded data-driven campaign strategies, improving client ROI and engagement metrics.
Education
ICG
Bachelor's degree, Accounting
IBS Mumbai
Master of Business Administration - MBA, Marketing
IBS Mumbai
Master of Business Administration (M.B.A.), Sales and Marketing
2015 — 2017
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