Palak Suneja

Customer Service | People Management | Sales Development | Client Servicing | Project Management

Role
Manager - Client Relations at SBI Card
Location
Gurugram, HR, IN
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Palak Suneja

Competent professional with over 9+ years of experience in sales development, customer experience, people management & project management• Cross Functional experience of working with multiple teams including Technology, Compliance, Legal & Operations teams for multiple projects• Highly motivated, positive and goal oriented with analytical approach, ability to build and lead the team• An effective communicator with excellent relationship building & interpersonal skills; possess a flexible & detail-oriented attitude• Experience of leading team of 50+ colleagues

Experience

  1. Manager - Client Relations

    SBI Card

    Jun 2024 — Present · Gurugram, IN

Education

  • SVKM's Narsee Monjee Institute of Management Studies (NMIMS)

    Master of Business Administration - MBA, Business Administration and Management, General

  • Meerut Public School for Girls'

    Commerce

    2007 — 2009

  • Chaudhary Charan Singh University

    Bachelor's degree, Business/Commerce, General

    2009 — 2012

  • 1% Club

    Personal Finance, Finance

Skills

  • Team Management
  • Management
  • Leadership
  • Employee Engagement
  • Customer Service
  • Customer Relationship Management (Crm)
  • Call Centers

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Palak Suneja — Manager - Client Relations at SBI Card in Gurugram, HR, IN | Unifers