Palak Shah
Project Agile Delivery Manager Scrum Master @Capital One
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WORK HISTORY
Project Agile Delivery Manager Scrum Master @Capital One
Tysons Corner, VA, US
As Project Manager created and maintained project schedules, budgets, resource mapping Implemented project controls such as change, risk and issue management to ensure an on time/on budget delivery Communicate with internal & external partners all the activities with Development, Testing and Support team during the entire SDLC process Track and report project progress updates to the leadership and customer on a Weekly, Bi-weekly and monthly basis Identified impediments, upstream/downstream dependencies and resolved them by using network of peers and formal channels or coordinating with the internal/external teams As a Product Manager worked with multiple LOB’s defining the roadmap and driving the initiatives/products throughout the SDLC process Translated, analyzed and documented business and Technical requirements into Initiatives, Epics & Stories and documenting the same Created and maintained API document and tested the API functionality using postman Performed data analysis to support strategic decisions making, measurement reporting and statistical analysis Created and maintained epic, features and user stories for the product backlog and sprint backlog Facilitated scrum/agile ceremonies: sprint iteration planning, backlog grooming, daily stand ups, sprint review and sprint retrospectives by integrating agile principles into team practices Mentored and trained project team member with agile/scrum practices upholding Agile values and principles and how to get the most out of self-organization. Fostered a motivating culture of openness, collaboration, and continuous improvement to deliver value quickly.
EDUCATION
Heriot-Watt University
Master of Business Administration (M.B.A.), Business and Personal/Financial Services Marketing Operations
Gujarat University
Bachelor’s Degree, Business/Commerce, General
ABOUT PALAK SHAH
Over 15+ years of experience in Product management, Business Analysis, Business Modeling, Requirements Gathering, Technical Documentation and Software Validation 5+ years of experience as Project Manager/Delivery lead Experience managing large, complex software engagements across various Lines of Business Experience creating and maintaining project schedules, budgets, resource maps as well as implementing project controls such as change, risk and issue management to ensure an on time/on budget delivery Experience resolving gaps, impediments, upstream/downstream dependencies by using network of peers and formal channels or coordinating with the internal/external teams Expertise in diverse software engineering practices and methodologies such as Agile Methodologies – Agile – SAFe & Scrum, System Development Life Cycle (SDLC), Waterfall Extensive experience in developing and maintaining Requirement Management Plan, Use Cases, Business Requirement Document (BRD), Requirement Traceability Matrix (RTM) and Technical Requirement Document (TRD), Test Plan, Test Case Specification. Expert in Root Cause Analysis, Feasibility studies and Risk assessment and in conducting Joint Application Development (JAD) sessions, GAP analysis, User Acceptance Testing (UAT), SWOT analysis, Risk & Impact Analysis and Cost benefit analysis including ROI, TCO and Financial Justification Extensive experience in designing Workflow Modeling, Data Flow diagrams, Process Modeling, activity diagrams, context diagrams, sequence diagrams, Use Cases, Use Case Specification Experience facilitating scrum/agile ceremonies: sprint iteration planning, backlog grooming, daily stand ups, sprint review and sprint retrospectives by integrating agile principles into team practices
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