Palak Parekh
Food and Beverage Server @MLSE (Maple Leaf Sports & Entertainment Partnership)
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WORK HISTORY
Food and Beverage Server @MLSE (Maple Leaf Sports & Entertainment Partnership)
Toronto, ON, CA
Greeted guests warmly to foster welcoming environment.•Maintained up-to-date knowledge of menu options, specialties and menu deviations to accurately relay information to guests.•Entered orders accurately to produce finalized checks and attain correct payments from guests.•Cleaned and set up tables to promptly seat guests and reduce wait times.•Followed workplace safety procedures to reduce accidents and hazards.•Explained menu, food and beverage preparation and ingredients to safeguard against allergies.•Checked customers\' identification to meet minimum age requirements for consumption of alcoholic beverages.•Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.•Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requestsor dietary restrictions.•Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
EDUCATION
Parul University
Bachelor of Technology - BTech
Collège LaSalle, Montréal
Post Graduate Diploma
Wroclaw University of Science and Technology
Bachelor of Technology - BTech
ABOUT PALAK PAREKH
As a Technical Support Advisor at Transcom, I provide helpful and efficient solutions to customers\' technical issues, using my strong interpersonal and problem-solving skills. I collaborate with other departments to ensure timely resolution of technical problems, and I document all customer interactions and resolution steps in the ticketing system. I also perform system maintenance tasks such as installing updates, patches, and security measures. I have a Post Graduate Diploma in Information Technology Programmer Analyst from Collège LaSalle, Montréal, where I learned how to design, develop, and test software applications using various programming languages and tools. I also have a Bachelor of Technology in Computer Science and Engineering from Parul University, and I completed a semester at Wroclaw University of Science and Technology as part of an exchange program. I have certifications in SQL Fundamentals, SQL: Data Reporting and Analysis. I am passionate about learning new technologies and skills, and I am always eager to apply them to enhance business performance and customer satisfaction. I am motivated by challenges and opportunities to grow and improve myself and my team. I am a hardworking, resourceful, and results-driven professional who operates well in both individual and team capacities.
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