Pal Patel

Security Operations Lead, Summer Conference @California Credit Union

San Diego, CA, US

Lead daily operations for key distribution, access control, and physical security for over 6 SDSU residence halls housing over summer guests.• Maintained detailed key inventories, audit logs, and access permissions using custom-built spreadsheets, ensuring accurate tracking and secure housing access records.• Created and maintained Gantt charts to plan and track key distribution cycles, rekeying projects, access audits, and housing move-in/out timelines• Develop and implement SOPs for key handling, lost/stolen key reports, and after-hours access coverage.• Coordinate lock changes, rekeys, and access requests in collaboration with Facilities Services and campus locksmiths.• Respond to access-related incidents and collaborate with different campus departments during lockouts, lost keys, or emergency access needs.