Debashis Pal

General Manager @MGM Muthu Hotels

New Castle, GB

Awards & Accolades: Michelin Bib Gourmand 2025, Britain’s Top 100 Indian Restaurant 2024, ranked Top 3 Best Indian Restaurant in Newcastle as featured in British Indian Good Food Guide 2024.• Overseeing Brand Enhancement: Responsible for overseeing the enhancement of the brand, ensuring that the restaurant oerings remain true to the essence of authentic and traditional cuisines from across India. Also introducing new concepts and culinary experiences while maintaining the brand ethos and identity.• Staff Scheduling, Training & Development: Synergised various efforts with both full time & part time employees to enhance productivity levels & be agile, reducing an average 10% weekly man working hours & curtailing overall expenses. Provided technical training to sta from non-technical or non-hospitality backgrounds, enhancing their operational eectiveness.• Revenue & Social Media Boost: Introduced & implemented several upselling tactics & techniques with incentivisation to surge 25% average sales per cover & also scale 80% excellence in all platforms of social media.• Vocal for Local: Worked with Owners & Executive Chef to prioritise premium local resources thereby creating niche product enabling a reducing of an approx. 5% procurement cost while making a foray to market the same for business affability with all local customers. • Financial Management: Overseeing financial management processes, including setting up cost structures aligned with business targets to ensure profitability. Monitoring financial performance each month, analysing trends, and implementing strategies for cost optimization and revenue growth.• Ensuring Health & Safety Compliance: Prioritised & closed all mandatory & legal health & safety compliances crucial to run the operations. Conducted comprehensive property and service inspections to maintain compliance and mitigate risks.• Refurbishment & Expansion: Playing a key role in £1.5 million refurbishment for an upcoming unit.

Adventist International Institute of Advanced Studies

Hotel Management (American Hotel & Motel Association)