Paul J.

About Paul J.

Highly organized and innovative IT Manager, Business Systems Analyst, Project Manager…

Experience

1. Chief Operating Officer

   Sqa Group, Llc

   Mar 2015 — Present · Bellevue, WA, US

   Manage corporate operations, human resources, technical publications, training, professional services, Dynamics 365 consulting, offshore services, project management, business systems analysis, business development, clients and vendors, and assisting customers with their various IT needs including:Business Analyst (PFML)- State of WA, ESD - May 2018 to July 2018Worked on user stories, associated tasks, attended daily Agile stand-up meetings, worked with Dynamics 365 CRM/AX software, Visio, SharePoint, and VSTS/GitHub for standard operational duties and document tracking.Technical Writer/Editor - Premera Blue Cross - Jan 2018 to March 2018Wrote and edited SOPs and Manuals for the network engineering group, wrote and edited corporate policy and procedure documentation, and reviewed and maintained documentation on the team SharePoint site.Clinical Affairs Technical Editor - Spiration - Oct 2017 to Dec 2017Put together large amounts of medical documentation with numerous tables, graphics, and charts for the PMA, produced electronic documentation in addition to hard-copy manuals, analyzed documents to maintain continuity of content and style, managed updates and revisions to technical documentation on SharePoint, and helped put together the PMA submission to the FDA for approval.Senior Business Analyst (OMNI)- State of WA, DOC - Jan 2017 to Sept 2017Collaborated with decision-making stakeholders and SMEs to identify and gather business requirements, designed sustainable scalable IT solutions, and executed those that improved the client’s workflow efficiency and regulatory compliance.Senior Business Analyst (Firearms)- State of WA, DOL - April 2016 to Dec 2016Collaborated with decision-making stakeholders and SMEs to identify and gather business requirements, designed sustainable scalable IT solutions, and executed those that improved the client’s workflow efficiency and regulatory compliance.

Education

• Texas Christian University

  Two years towards a BS in Computer Science (no degree)

  1980 — 1987

Skills

• Hyper-V
• Servers
• System Deployment
• Microsoft Sql Server
• Domain Name System (Dns)
• Vms
• Microsoft Exchange
• Software Documentation
• Sharepoint
• Disaster Recovery
• IT Operations
• Operations Management
• Offshore Project Management
• IT Management
• Program Management
• Virtualization
• Customer Service
• New Business Development
• Technical Writing
• Data Center
• Networking
• Databases
• Active Directory
• Dns
• Systems Engineering
• Project Management
• Network Administration
• Public Relations
• Integration