Paiwastoon Azizi
Help Desk
- Role
- Help Desk Associate at Datawatch Systems
- Location
- Reno, US
- LinkedIn followers
- 500 followers
Experience
Help Desk Associate
Sep 2025 — Present · Bethesda, MD, US
Utilize prior-customer list to follow-up and provide customer acquisitions to our client.Maintain customer records to ensure accuracy and satisfaction.Analyze customer feedback to identify trends and areas for improvement in services.Collaborate with team members in an office environment to enhance overall service quality.Communicate professionally with clients via phone, voicemail, and emailListen attentively and provide thoughtful solutions to customer concernsRespond to emails with clarity, empathy, and consistencyResolve support tickets using CRM System.
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