Todd Painter

About Todd Painter

As as a senior Ieader in communications, I have more than 30 years of experience in leading communications efforts, specifically around content and channel strategy. I’m a driven and accomplished communications professional with a history of success in strategic messaging, cross-functional planning, digital content solutions, internal communications, executive communications, continuous improvement, people leadership, writing and editing, budget planning, and more. I leverage demonstrated skills in managing communications planning and guiding digital workplace solutions, including intranet development, stakeholder engagement, feedback and action, continuous learning, and thoughtful evolution. I champion data-driven insights to enhance communication strategies, increase stakeholder engagement, and ensure alignment with Company objectives. I’m committed to mentoring and growing the next generation of communicators and planners and fostering environments of creativity, fun, and teamwork.

Experience

1. Lead Communications Director

   USAA

   Sep 2025 — Present · Plano, TX, US

   Spearhead communications planning to effectively convey USAA’s mission, key narratives, and business priorities. • Collaborate across teams to articulate the value USAA provides to employees and members—the military community and families. • Develop compelling storytelling strategies that resonate with members and employees, and enhancing engagement.

Education

• The University of Texas at Austin

  Bachelor of Journalism, Communication and Media Studies

Skills

• Aviation
• Customer Service
• Airlines
• Aircraft
• Commercial Aviation
• Process Improvement
• Public Relations
• Internal Communications