Paikhomba K Elangbam
Sr Operation Representative @Concentrix
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WORK HISTORY
Sr Operation Representative @Concentrix
Yosemite Lakes, CA, US
Banking process, involves handling complex customer service issues, ensuring key performance indicators (KPIs) are met, and maintaining high customer satisfaction through various communication channels.
EDUCATION
Manipur University
Bachelor of Business Administration, Marketing and Finance
ABOUT PAIKHOMBA K ELANGBAM
Banking Operations and Customer Service professional with experience in **Accounts Payable at IBM** and **Banking Customer Service Operations at Concentrix**. Skilled in **payment processing, invoice handling, client support, and issue resolution** while meeting SLAs and compliance standards. Known for clear communication, process accuracy, and delivering high customer satisfaction in fast-paced BPO environments.
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