Paige Pollara

About Paige Pollara

Hi, I’m Paige. I build programs that empower people to grow, lead, and drive meaningful results.Over the past decade, I have built and scaled both internal L&D and customer education programs, helping employees, customers, and organizations succeed. My work spans standing up new functions, managing high-potential talent, and aligning learning strategy with business goals.I am a certified Project Management Professional (PMP®), a milestone that reflects not just my love for learning but also my ability to bring structure, clarity, and momentum to complex initiatives. It validates what I have always believed: learning and project management go hand in hand in driving sustainable business impact.I thrive at the intersection of people and process, where big ideas need structure and where growth depends on trust, clarity, and intentional design. Whether I am leading a cross-functional initiative, coaching a teammate, or building scalable programs, I bring energy, empathy, and intention to the work.Core Competencies: Training Evaluation | Facilitation | Systems & Design Thinking | Needs Analysis | Relationship Management | Project Management (PMP® Certified)| Consensus Building | Problem-Solving | Data-Driven Approach | LMS Management Leadership | Feedback | Team Organization | Prioritization | Change Management | Cross-Functional | Collaboration | Documentation | Lessonly | Skilljar | Google Workspace | Salesforce

Experience

1. Manager, Customer Programs

   Lattice

   Nov 2025 — Present

   As the Manager, Customer Programs I lead the strategy and execution of scalable customer programs that drive adoption, engagement, and long-term success. I manage and develop a team delivering education, onboarding, community, and enablement initiatives, while partnering cross-functionally to align programs with customer needs and business goals. I streamline operations, measure impact, and continuously improve our offerings to support meaningful, scalable customer experiences.

Education

• East Carolina University

  Teaching Licensure

• University of Arizona

  Bachelor of Arts (B.A.)

Skills

• Editing
• Educational Leadership
• Organizational Effectiveness
• Journalism
• Youth Development
• Higher Education
• Tutoring
• Leadership
• Writing
• Teaching
• Collaborative Problem Solving
• Customer Service
• Staff Development
• Crisis Management