Paige McCarthy

People and Culture Partner @Prima

London, GB

Prima is the market leader in online motor insurance in Italy, expanding to the UK and Spain in 2020. We use the latest data and technology to understand exactly what our 4million+ customers want and deliver it in one smooth online experience.Key achievements as the UK\'s People and Culture Partner include- Leading action planning to respond to engagement survey results and focus groups, with 86% of the population believing action is taken on the results. With improvements to communication and team updates, and the creation of competency frameworks and learning pathways, our biggest pain-points became our proudest achievements. Our general engagement scores improved from 62% to 74% in 8 months- Launching 15 new local and several global policies to bring clarity and comfort at key moments, including growing a family, managing performance, and probation periods- Designing and facilitating manager training to support colleagues moving from IC to People Leader roles, with fantastic feedback in return- Providing guidance, via coaching and toolkits, for managers to lead through onboarding, performance reviews, employee relations cases, and talent development- Error-free data handling for areas including payroll input, benefits management, total compensation benchmarking, and attrition reporting (-15% YoY)- Acting as the point of contact for ~80 hybrid and remote UK colleagues; building meaningful relationships across the business and its global teams.

Loughborough University

Bachelor of Science (BSc)

St. Joan of Arc School and Sixth Form College

A Levels

London Metropolitan University

Master’s Degree

Mountbatten Institute

PGC in International Business