Paige Bykowsky

AVP, Experience Designer, Everyday Banking & Payments @Bank of America

New York, NY, US

Projects:• Launched instant card access for credit cards within the BofA native app experience.• Redesigned the customer contact information experience to reduce cognitive load, improve messaging and create parity across native and web client experiences.• Developed a credit card bonus tracking experience to take the guesswork out of when spend based bonuses will be earned.• Currently enhancing the client payment experience (Zelle, Wires, ACH.)Initiatives: • Built the Everyday Banking team\'s Fimga library. The library has improved the workflow for 100% of teammates with 71% of teammates saying it improved their workflow speed by 75%• Early adopter of MS Copilot for Experience design and Brainstorming. Helped develop a brainstorming prompt library for Design teammates spanning from refining feature requirements to assessing the accessibility of designs.

Designlab

Certificate in UX Design

New York University

Bachelor of Arts - BA, Urban Design and Architecture Studies

Blair Academy

High School

Parsons School of Design - The New School

Certificate in Graphic and Digital Design