Aditya Pai
Team Lead, IT Service Management @CAAT Pension Plan
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WORK HISTORY
Team Lead, IT Service Management @CAAT Pension Plan
Process Improvements- Program Management- Leadership- IT Service Management
EDUCATION
UW Foster School of Business
Master of Science (M.S.), Information Systems
University of Mumbai
Bachelor of Engineering - BE, Information Technology
SKILLS
ABOUT ADITYA PAI
Aditya is a competitive, adaptive and fast-learning professional with a multi-sector, multi-technology work experience and a penchant for applying technology and IT strategies to business problems. He believes in leveraging the best tools, techniques and methodologies to achieve business objectives in a responsible and sustainable manner. He posseses experience across the Software Development Lifecycle and has handled various responsibilities such as:ITSM ManagerProgram ManagerProject ManagerPeople ManagerSenior Business AnalystTest QA Analyst/LeadFunctional Specialties Applied: IT Service Management, Continuous Improvements, Process Management, Program Management, Business Analysis, Project Management, QA TestingTechnical Specialties Used: ServiceNow, PowerBI, JIRA, ITIL, Java, SQL, RStudio, Microsoft Office, Microsoft Visio, Microsoft SharePoint, HP Quality Center, Miro, Trello, Agile, Selenium, QA testingIndustries Consulted: Banking, Financial Services, Telecommunications, Healthcare, Internal IT Services
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