Paolo Paganucci
VP Customer Journey & Analysis @TIM
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WORK HISTORY
VP Customer Journey & Analysis @TIM
Rome, IT
Within \"TIMVISION & Entertainment Products\" I have the responsibility of defining the full customer journey for all TIM entertainment services and products (video, gaming, music).I am also in charge of data analysis, customer profiling and commercial campaigns aimed at customer caring and the development of the usage and engagement of the customer base, through the definition and development of the multimedia CVM.
EDUCATION
Ecole Internationale Du Shape Mons
High School Diploma, Scientific
Università di ROMA "La Sapienza"
University, Electronic Engineering
SKILLS
ABOUT PAOLO PAGANUCCI
Strong managerial background with a proven track record in different sectors. A good strategic vision is complemented by a remarkable execution effectiveness.Technical skills, proven over more than 23 years of successful career in the telecommunication and innovation business, have been improved over the years by very important soft skills, fundamental to develop a 360° leadership style.People motivation and team building, key success factors to lead a team and achieve all possible results, are a distinctive characteristic of the working approach.Networking, relations and negotiation skills, particularly developed in the last working experiences, are at the basis of the ability to develop fruitful collaborations with players and partners of different industries and sectors.Specialties- Concept, development, marketing and launch of new services and innovative products- Technical Marketing for new initiatives, partnerships, business models or opportunities- Industry relations skills, negotiation, partnerships development
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