Orlando Padron
Cyber Sentinel
- Role
- Noc Analyst at Norwegian Cruise Line Holdings Ltd.
- Location
- Miami, FL, US
- LinkedIn followers
- 500 followers
Experience
Noc Analyst
Norwegian Cruise Line Holdings Ltd.
Jan 2026 — Present
Monitor and analyze network traffic and intrusion detection (IDS) alertsAssist on all operational support escalations for the company on an enterprise levelSupport the In-House NOC shop in a 24/7/365 shift rotating manner/scheduleExecute daily operational tasks/checklists of the Network, System and application production environments to ensure optimal availability and performanceAct as the first point of contact/escalation for all Network, Voice and Application degradation and outages reported by the business and provide Tier 1 level supportInitiate On-Call escalation procedures for available 24/7/365 Senior Network Engineers, Vendor Support, ISP\'s, Management and all relevant internal IT departments as necessary for additional technical support in the event of a major production issue or outageMaintain proper documentation including metrics reports on a daily, weekly and monthly time period of all system performanceCommunicate with supporting IT team members and management through the process of any major outages reported
Education
The Academy of South Florida
CompTIA A+ & Network+, Information Technology
2018 — 2018
Miami Senior High School
High School Diploma, General Studies
Western Governors University
Bachelor of Science - BS, Information Technology | Cybersecurity
2024
Miami Dade College
Associate's degree, Computer Engineering
2016
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