Padmini Priyanka
Senior Technical Support Engineering Manager
- Role
- Support Engineering Manager at Microsoft
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Padmini Priyanka
A competent IT professional with 20+ years of experience spanning across System Administration, Technical Support, Customer handling, Knowledge management, a certified Scrum Master, Project Management and People Management. Rich experience and background in Active directory design, Security and Networking. Skilled in anticipating network and security requirements for future. Comprehensive experience in structured documentation. Adept at mapping client’s requirements, custom designing solutions & troubleshooting for complex information systems management. Gained exposure to ITIL practices and core processes. Certified Scrum Master. Excellent communication and interpersonal skills with proven abilities in resolving complex networking, hardware and software related issues.
Experience
Support Engineering Manager
Nov 2021 — Present · Bangalore Urban, IN
Education
M.E.S.College(main)
PUC, Physics, chemistry,Mathematics and biology
1998 — 2000
V.V.S.Sardar Patel High School, Bangalore
SSLC
1995 — 1998
M.S.R.I.T
Engineering, Electrical and electronics
2000 — 2004
Skills
- Isa
- Tmg
- Operating Systems
- Forefront
- Management
- Virtualization
- Leadership
- Active Directory
- Windows Server
- Analysis
- Security
- Enterprise Software
- Group Policy
- Dns
- Network Administration
- Microsoft Technologies
- Itil
- Solution Architecture
- Networking
- IT Service Management
- Program Management
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