Padmashree Halappa

About Padmashree Halappa

A seasoned professional with a proven track record in HR Shared Services (HRSS), HR Outsourcing (HRO), and HR Transformation, with experience at top organizations like Accenture, Unisys, and Progeon (Insfosys). Successfully transitioned across domains—Customer Service, Finance Operations, HR, and Workforce Management (WFM)—bringing operational compliance and enhanced employee experience into focus. Expertise lies at the intersection of HR Technology and Transformation, leveraging tools like Workday and ServiceNow to eliminate operational redundancies and drive meaningful business outcomes. Skilled in leading large, cross-functional, and culturally diverse teams across time zones toward shared goals. Core Competencies: 1. HR Shared Services – Employee Life Cycle, Workforce Data, Recruitment, Payroll 2. HRO Transitions & Solutions 3. HR Transformation & Re-engineering 4. Implementation of HR Tech platforms (Workday, ServiceNow) Strengths: • Consistency, Empathy, Responsibility (Gallup Strengths) • Driving business outcomes, attracting high-value work, and enhancing people experience.

Experience

1. Procure to Pay Operations Senior Analyst

   Accenture

   Sep 2021 — Present

   Johnson & Johnson (Healthcare Services)-(September 2018- Till date) Job Responsibilities: Roster End to End Process, Potentials Review, Enhanced Membership Error Report, CREQ Physician Requests Review, Processing MDM Queue Requests for Duplicates, Pharmacy requests Review, Inactivation’s and Reactivations of customer, COT classification and worked on short term process assigned by the onshore team like Vizient pharma records review, GLN Mapping, IB IP IBP with GPO Cross Reference, HIBCC Error Report, Scripps records review etc. Creating Universal Customer Identification Number under Master Data Management by verifying the demographic details for different types of providers like pharmacies and physicians. Process Group Purchasing Organization/ Buying Group roster from end-to-end within MDM. Providing functional knowledge to team members. Maintaining the US customer Master Data. Preparation of BRD and SOP document on timely manner and publish them to stakeholders. Reconciliation of the Roster to maintain the customer and Supplier data. Collect the daily, weekly, and monthly sprint data and publish them with higher management. Handling the daily operations call and weekly PMO call with client. Maintaining Daily MDM Request status and updating scorecard in daily basis. Working closely with the MDM IT team to prepare the Sub-group file and creation in the MDM database and with the IT CORE team to publish the newly created UCN’s. Verify the Shipping, Billing and Pay from information to make sure that the products are reached on time basis. Verify all the required Tax Document. Update the WI on a weekly basis with all the changes and make sure that team is following it. Any queries or issues to be handled on a priority. Work with Clients and Sales team to meet their requirements.

Education

• Ramaiah College Of Arts, Science and Commerce

  Bachelor of Commerce - BCom, Human Resources Management and Services

• Udemy Alumni

  Diploma Course in Human Resource Management (HRM), Human Resources Management and Services

• Ramaiah College Of Arts, Science and Commerce

  Bachelor of Commerce - BCom, Business/Commerce, General

• M.S. Ramaiah College of Law

  Bachelor of Commerce

• Udemy Alumni

  Hands-On HR Analytics Online Course for Human Resources, Human Resources Management and Services

• Saint lourdes English school

  MS ramaiah College, Maharani lakshmi ammani womens college

  1987 — 2000