Padma Vijay
Technology Delivery Leader| 💎 ISO27001:2022 Lead Auditor| Advising Organizations on Cloud Governance, Risk and Cost Optimization
- Role
- Service Delivery Manager at Tata Consultancy Services
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Padma Vijay
A seasoned delivery leader with over two decades of experience in delivering complex IT solutions across geographies and domains ensuring high-quality service and customer satisfaction I empower people in supporting them to achieve their maximum potential driven by passion of consistent and quality delivery for highest customer satisfaction by conducting the required trainings and methodology ISO27001:2022 Lead auditor specialist ensure secured environment. Passionate about the art of delivery, with a thirst to learn and share knowledge, and a focus on innovation, collaboration, and outcomes.
Experience
Service Delivery Manager
Mar 2020 — Present · Bengaluru, IN
Exceptional leadership skills with the ability to develop and communicate an Cloud infrastructure and organizational IT vision that inspires and motivates the team and aligns to the IT and business strategy • Independently handled the SOC1 TYPE 2 Audit for the account with an external Auditor• Lead the formulation, implementation and monitoring of IT service level agreements for an US customer• Work with Service Management system to ensure smooth resolution of Incident/Service/Change/Problem management• Administer, Monitor and maintain the TCS Cloud /Data center environment and provide SLA driven support• Working with Cloud security manager to implement appropriate tools to support the information security management policy
Education
Vidhya Vardhaka Sangha First grade college for womens, IInd Block, IIIrd stage,Basaveshwaranagar, Bangalore-79 (PA)
10th Std
1988
National College, Jayanagar, Bangalore-82(Autonomous)
Pre University, PCMB
1986 — 1988
B. M. S. College of Engineering
Electrical Engineering Technologies/Technicians
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