Paden Livingston
- Role
- Microsoft Solutions Associate at Connection
- Location
- Concord, NH, US
- LinkedIn followers
- 500 followers
About Paden Livingston
Experienced professional with a demonstrated history of exceptional work. Skilled in…
Experience
Microsoft Solutions Associate
Apr 2022 — Present
Provide exceptional service with quick response time. Acts as a dedicated consultative resource for Sales, Sales leadership, and customers focused on Microsoft Licensing Solutions providing recommendations that best fit the goals of the customer. Delivers industry-based insights to our customers focusing on pain points leading to Microsoft modern solutions. Assesses quote solutions and identifies better program and product suite options to share with customers and Account Managers. Communicates with and trains Account Managers in order to be able to provide efficient customer responses, utilizing tools including the Microsoft Learn Page, Volume License Portal and the Microsoft Product Price Sheets. Focuses on process improvement for the development of sales tools; identifies gaps in existing tools and resources to streamline quoting customer solutions for sales. Provides consistent feedback to management on options to improve tools and productivity. Stays current on licensing programs, technical knowledge, market trends and operational models. Identify data and analytics relevant to clients and effectively present it to them to aid in the process.
Skills
- Microsoft Word
- Microsoft Office 2010
- Community Outreach
- Microsoft Office
- Time Management
- Customer Service
- Powerpoint
- Social Media
- Social Networking
- Microsoft Excel
- Research
- Leadership
- Fundraising
- Public Speaking
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