Paddy McShane
Head of Customer Success @STATSports
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WORK HISTORY
Head of Customer Success @STATSports
Newry, GB
EDUCATION
Abbey Grammar Christian Brothers School
A-Level, Industrial and Product Design
IBAT Dublin
Diploma, Strategic Business Management and Leadership
University College Dublin
Professional Diploma in Leadership and Management, Leadership and management
Queen's University Belfast
William J Clinton Leadership Institute, Emerging Leaders Programme
Ulster University
BSc Hons, Public Relations
SKILLS
ABOUT PADDY MCSHANE
Current Head of Customer Success for STATSports, based out of Newry. Working with some of the most successful and exciting sports teams from across the globe.Previous Head of Customer Success at Xsellco/eDesk based in Dublin, Ireland.Previously, Senior Customer Success Manager at Optimal Workshop (usability/UX software provider) having previously managed a range of high profile clients in a Public Relations role for 3 years. A Customer Success pioneer in Optimal Workshop, I\'m delighted to have worked alongside huge brands such as Google, Facebook, IBM, PayPal, Uber, Home Depot & more.Proud to have set up Optimal Workshop\'s EU office in Dublin, winning DOT IE Best International Newcomer 2016.I have spoken at over 20 conferences worldwide on User Experience and Customer success since 2015.
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