Dawn Ohnstad
Luxury Concierge @Willow Bridge Property Company
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WORK HISTORY
Luxury Concierge @Willow Bridge Property Company
Minneapolis, MN, US
Delivered elite service to high profile guests at 90-unit boutique apartment building• Anticipated needs and resolved issues on the spot• Managed calendars, packages and security checks keeping all smooth and secure• Created easy-guide handbook for temp staff seamless ops during absences• Maintained detailed interaction logs for every resident to ensure seamless handoffs and consistent service across the team• Built fast, trusting relationships with residents• Created a secure, welcoming professional front desk vibe that supported the building safety
EDUCATION
New York Institute of Art and Design
Home Staging Certification
North Dakota State University
Associates
ABOUT DAWN OHNSTAD
Years as a concierge taught me one thing: people want calm in chaos. Now I\'m flipping…
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