Andrew Packer
I build high performing teams, create curated customer experiences, and cultures of achievement
- Role
- Department Head at U.S. Navy Reserve
- Location
- American Fork, UT, US
- LinkedIn followers
- 500 followers
About Andrew Packer
Customer Experience, People Experience and Operations executive. I\'ve built and scaled multiple teams at hypergrowth start ups and scale ups, and driven increased revenue retention and expansion at each of them. I thrive on solving problems, whether its building an account management team, establishing a new market headquarters in Amsterdam, or building a human resources department from the ground up. I love connecting with new people, and am happy to discuss customer success, HR, ops, support, history, Rudyard Kipling, Quarter Horses, or your new business idea.
Experience
Department Head
Jun 2018 — Present
The mission of the Navy Reserve is to provide strategic depth and deliver operational capabilities to the Navy and Marine Corps team, and Joint forces, in the full range of military operations from peace to war.
Education
Brigham Young University
B.A., Chinese, Political Science
2001 — 2008
Brigham Young University Marriott School of Business
Master of Business Administration (M.B.A.), Entrepreneurship/Entrepreneurial Studies
2015 — 2017
Skills
- Product Development
- Leadership
- Market Research
- Lead Generation
- Marketing Strategy
- Forecasting
- Sales Management
- Account Management
- Direct Sales
- Public Speaking
- Customer Relationship Management (Crm)
- Marketing
- Social Media Marketing
- Microsoft Excel
- Saas
- Management
- Team Building
- Training
- New Business Development
- Product Marketing
- Crm
- Strategy
- Strategic Planning
- Business Development
- Software as a Service (Saas)
- Product Management
- Customer Service
- Team Leadership
- Project Management
- Microsoft Office
- Sales
- Entrepreneurship
- Competitive Analysis
- Contract Negotiation
- Start-Ups
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