Sunil P.
Program Manager @Atos Syntel
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WORK HISTORY
Program Manager @Atos Syntel
Phoenix, AZ, US
Led enterprise-scale Site Reliability Engineering (SRE) program delivery while serving as Vendor Account Manager and single point of contact for senior client leadership (VPs, Directors) and strategic partners. Owned executive relationships, commercial oversight, and delivery governance, ensuring reliability, performance, compliance, and financial objectives were consistently met.Drove SRE roadmap execution, shaped vendor-led and cost-effective solutions, and delivered executive reporting through steering committees and leadership forums. Championed SLO/SLA governance, KPI-driven process improvements, and adoption of SRE and DevOps best practices.Built and led high-performing onshore and offshore teams, overseeing resource planning, performance management, hiring, and attrition control while fostering a strong, collaborative delivery culture
EDUCATION
Government College of Arts & Science
HSC, HSC
EXIN
ITIL V3.0, ITIL, IT Infrastructure
ScrumAlliance
CSM, CSM, Scrum, Agile
Project Management Institute
PMP, Project Management
Holy Cross English High School Aurangabad
SSC
SKILLS
ABOUT SUNIL P.
Experienced Program Manager with a 22-year track record of success in Partner Engagements and Program Management. Demonstrated expertise in overseeing diverse Technology Transformation Programs across North America, Europe, and APAC. Proficient in managing multimillion-dollar budgets and leading teams of 100+ professionals across on-shore and off-shore projects. Adept at delivering complex Legacy Transformation Programs, facilitating faster product launches, and driving cost efficiency for major clients in the credit card and life insurance industries. Customer-centric approach, skilled in understanding partner requirements and delivering customized IT solutions. Extensive international experience in India, the USA, Canada, Japan, Singapore, Malaysia, and South Africa. Proven ability to contribute strategically to business development, including pre-sales support, proposal creation, RFPs/RFQs, solution design, and successful deal closures. Exceptional skills in Portfolio and Program Management, stakeholder engagement, strategic planning, change management, budget control, metrics management, risk mitigation, and techno-commercial negotiations. Recognized with multiple awards and client appreciation for outstanding performance.Key Achievements:Successfully delivered and managed a $10 million Technology Transformation Program across North America, Europe, and APAC, employing various technologies and methodologies.Oversaw multiple concurrent strategic IT projects and programs in on-shore and off-shore settings, spanning multiple regions and continents.Managed complex Legacy Transformation Programs for global credit card and leading US life insurance providers, enabling 50% faster implementation and optimizing cloud-ready systems.Built and managed strong client relationships by understanding partner requirements and proposing customized IT solutions, enhancing customer satisfaction.Played a pivotal role in business development through effective negotiations, pre-sales support, proposal creation, RFPs/RFQs, solution design, and successful deal closures.Expertise in managing portfolios, program delivery, operations, and people management, along with skills in stakeholder engagement, strategic planning, change management, budget control, metrics management, risk mitigation, and techno-commercial negotiations.
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