Pranay Shah
Associate Director, Customer Service @Onboard Data
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WORK HISTORY
Associate Director, Customer Service @Onboard Data
EDUCATION
Gujarat Technological University (GTU)
Bachelor of Engineering (B.E.), Mechanical Engineering
Northeastern University
Master of Science (MS), Energy Systems
ABOUT PRANAY SHAH
I am a mechanical engineer by training with a strong interest in Sustainability, Decarbonization, and Clean Energy.At Onboard, I lead Customer Service & Success, ensuring clients unlock the full value of their building data. I partner closely with customers on their projects, drive improvements in our application, and create clear documentation that streamlines workflows. I also spearhead the development of our online community to build a space where users can connect, share insights, and grow together.Outside of work, I recently achieved a lifelong dream of becoming a private pilot, an experience that reinforced my belief in persistence and discipline
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