Pheasan Ngang
Scrum Master
- Role
- Project Manager Scrum Master at Kroger
- Location
- Houston, TX, US
- LinkedIn followers
- 500 followers
About Pheasan Ngang
An accomplished Certified Scrum Master with a successful record of 7+ years of experience…
Experience
Project Manager Scrum Master
Nov 2023 — Present · Conroe, TX, US
Managed cross-functional Scrum teams to deliver large-scale software projects, achieving a 20% improvement in delivery speed and reducing project turnaround time.•Coordinated sprint planning, daily stand-ups, and retrospectives, ensuring alignment between Product Owners and development teams for continuous delivery.•Optimized backlog prioritization in collaboration with Product Owners, resulting in the delivery of high-value features that improved customer satisfaction by 15%.•Analyzed and tracked team performance metrics (velocity, burndown charts) to inform data-driven decision-making, contributing to a 10% increase in project predictability.•Spearheaded the adoption of Agile best practices across multiple teams, fostering a culture of continuous improvement and collaboration.•Acted as a key liaison between stakeholders and technical teams, ensuring clear communication of project objectives and progress, leading to a 98% stakeholder satisfaction rate.•Removed obstacles for the team, enabling smooth project execution and maintaining a focus on achieving sprint goals and delivering quality outcomes.
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