Paul Christianson

About Paul Christianson

I love bringing products to life and delivering customer value. After six years at IBM Consulting, I met an inspiring tech entrepreneur with an ambitious mission and joined CloudFactory as an early employee. From individual contributor to Vice President, start-up to scale-up, Series A to Series C, and 50x revenue, I was fortunate to learn a lot about the AI landscape, finding product-market fit, and building high-performing teams. At CloudFactory, I built the Customer Success function from scratch and then held leadership roles across Sales, Product, and Delivery. We emerged as a global leader in data labeling solutions to support the AI development lifecycle, making unstructured data usable. I worked with big tech players like Microsoft to high-growth startups like Ibotta, Duolingo, and Aurora. Now on the journey from Series C to Series E and beyond at EvenUp, I\'m excited to be helping customers in the legal sector save time, win more, and settle faster using AI and technology.Ultimately, I’m passionate about innovation and social impact, aspiring to do well by doing good.

Experience

1. Senior Manager, Customer Success

   EvenUp

   Dec 2025 — Present

   EvenUp is the leading AI platform for personal injury law. Trusted by firms, EvenUp helps legal teams run casework like clockwork—drafting documents, automating workflows, and maximizing the outcome of every case from intake to resolution.We’re a Forbes Cloud 100 company, backed by top VCs, including Bessemer Venture Partners, Bain Capital, SignalFire, and Lightspeed. Now valued at over $2B, EvenUp is one of the fastest growing legal tech startups in history.I lead an outstanding group of CSMs driving customer adoption, retention, and expansion. To date, I’ve managed across all customer segments — Strategic, Enterprise, Mid-Market, and SMB.

Education

• The University of North Carolina at Chapel Hill

  Bachelor's degree, Economics

Skills

• Integration
• Proposal Writing
• Finance Operations
• Strategy
• Program Management
• Communications Strategy
• Strategic Planning
• Leadership
• Sales Operations
• Process Modeling
• Customer Relationship Management (Crm)
• Finance
• Management
• Business Development
• Strategic Communications
• Organizational Change
• Change Management
• Consulting
• New Business Development
• Government Contracts
• Proposal Management
• Project Management
• Crm
• Analytics
• Management Consulting
• Business Process Improvement