Ozair Sabir Qureshi

Talent Acquisition Manager @Ketto

Mumbai, IN

Experienced Lead specializing in contact center hiring, adept at managing and mentoring a team of recruiters to drive talent acquisition excellence. With a strong background in recruitment strategy and leadership, I bring 7 years of expertise in building robust contact center teams that deliver exceptional customer experiences.In my current role, I oversee the end-to-end recruitment process, from sourcing and screening to onboarding, ensuring alignment with organizational goals and values. I thrive on collaboration and teamwork, fostering a supportive environment where each recruiter can excel and contribute to our collective success.My approach is grounded in data-driven insights and industry best practices, allowing me to identify top talent efficiently and effectively. I am passionate about leveraging innovative technologies and methodologies to streamline processes and optimize outcomes, ultimately driving business impact and growth.As a leader, I prioritize continuous learning and development, investing in the growth and professional advancement of my team members. I believe in the power of diversity and inclusion, actively promoting a culture that celebrates individual differences and perspectives.Let\'s connect to explore how my leadership in contact center hirings can elevate your organization\'s recruitment strategies and propel your team toward greater success.

SVKM's Narsee Monjee Institute of Management Studies (NMIMS)

Master of Business Administration - MBA, HR

University of Mumbai

Bachelor of Commerce - BCom, Accounting