Divyang O.
People Technology Manager TA Products at ServiceNow | Making work better through technology, automation, AI, and innovation | Side Interests: AI learning, crypto, passive real estate investments | ex-Intuit | ex-LinkedIn
- Role
- Senior Manager, Technical Product Manager at ServiceNow
- Location
- San Francisco, CA, US
- LinkedIn followers
- 500 followers
About Divyang O.
I build the technology infrastructure that powers talent acquisition and workforce management at scale. Currently leading People Technology (TA Products) at ServiceNow, where I manage a team of Technical Product Managers and Technical Product Analysts delivering enterprise HR/TA solutions for employees globally. I have about 15 years of experience in the HR/TA technology space across different industries, including Tech, Retail, and Healthcare, and for the last 9 years in high-pressure, constantly changing tech industries. I have been in the leadership role for about 4 years, specializing in transforming how high-growth tech companies attract, hire, and develop talent through strategic technology. I also focus on the Employee Experience journey through smooth workflows. What I deliver- End-to-End Implementation of ATS and HCM- Multi-system integrations across HR tech stack- Cross-functional programs spanning TA Operations, Technical System Support- Product roadmaps with operations stabilityTechnical Expertise- SmartRecruiters (Certified ATS Admin)- ATS Product Experience & Support: Jobvite, Greenhouse, Taleo, iCIMS- HCM Product Experience & Support: Dayforce HCM and WorkdayMy Edge: I bridge the gap between HR and Talent Acquisition business needs and technical execution. I don\'t just configure TA products; I work with the product mindset theory along with right team members and architect talent technology ecosystems that scale with the business, improve user experience, and drive measurable outcomes. Whether you\'re scaling your recruiting tech, modernizing legacy HRIS platforms, or building integrated talent solutions, let\'s connect.
Experience
Senior Manager, Technical Product Manager
Sep 2022 — Present · Santa Clara, CA, US
Led enterprise-wide integration of SmartRecruiters Job and Offer approvals into the ServiceNow platform, streamlining TA workflows and enhancing leader user experience.Managed cross-functional teams (Product Manager, BSAs, Developers, Contractors) and maintained vendor relationships across TA tech stack.Oversaw end-to-end delivery of global initiatives: from requirements gathering, KPIs definition, user stories, and process design to UAT, launch, and product roadmap alignment.Directed CRM vendor selection (Executive & Professional) via gap analysis and RFP processes to modernize recruiting tech strategy.Partnered with Talent Development, Legal, People Ops, and Recruiting to define the Recruitment Systems roadmap and close process gaps.Delivered automation and integration solutions that increased business process efficiency and reduced manual effort.Created a suite of real-time dashboards and scheduled reports to provide visibility into HR case volume, incidents, and hiring metrics for leadership stakeholders.
Education
Penn State University
Business/Commerce, General
2004 — 2006
Drexel University
Management of Information Systems
2006 — 2009
North Penn High School
Diploma, Business
2001 — 2004
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