Oyebode Yebisi

Manager, Service Operations @ISM

Regina, SK, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Oct 2022 — Present

Manager, Service Operations @ISM

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Regina, SK, CA

EDUCATION

2011 — 2012

Lancaster University

Master of Science (MSc), Information Technology Management & Organisational Change (ITMOC)

2003 — 2007

Covenant University

Bachelor of Science (BSc), Management Information Systems

SKILLS

Business AnalysisData AnalysisProject PlanningMs ProjectItilAnalysisBusiness IntelligenceBusiness Process ImprovementMarket ResearchManagementTeam LeadershipCustomer ServiceTeamworkBankingMicrosoft OfficeRisk ManagementTeam ManagementProject ManagementAnalytical SkillsIT Service ManagementChange ManagementInformation Technology

ABOUT OYEBODE YEBISI

Manager, Service Operations at ISM Canada, where I focus on driving performance, maintaining SLAs, and ensuring an exceptional client experience. My role involves daily engagement with clients and cross-functional teams to uphold high service standards aligned with business goals.I’m a motivated and results-driven IT professional with over 15 years of experience delivering high-impact technology solutions and managing service delivery across the Financial, Government, and Technology sectors.Over the years, I’ve worked directly with C-level executives, senior government officials, and end users, providing strategic and operational support in fast-paced environments. I bring a combination of technical knowledge, leadership, and a customer-centric approach to everything I do.

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Oyebode Yebisi — Manager, Service Operations at ISM in Regina, SK, CA | Unifers