Owen Brown
Senior Consultant, Client Adoption Strategy @Sun Life
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WORK HISTORY
Senior Consultant, Client Adoption Strategy @Sun Life
Waterloo, ON, CA
Develop strategy to enhance the client experience and drive digital adoption across all Sun Life Canada business units• Summarize VPs quarterly objectives, results, and strategic priorities for our executive team and board of directors
EDUCATION
University of Waterloo
Honours Bachelor of Arts and Business
SKILLS
ABOUT OWEN BROWN
I\'m a bold, intuitive strategist who thrives at the intersection of user experience, business strategy, and data-driven execution. I lead with clarity, curiosity, and conviction — quickly earning trust, cutting through noise, and guiding teams from ambiguity to action. Whether launching a new product or process, fixing a broken experience, or navigating complexity, I’m known for distilling what matters and moving fast with empathy.With 6+ years in digital strategy and client experience primarily in wealth and insurance, I’ve delivered results by asking better questions, collaborating deeply, and relentlessly advocating for users and the greater good.The work that lights me up- Turning messy problems into clear, user-driven direction- Aligning teams to bold, purpose-driven outcomes- Building momentum around innovation that matters.I’m actively seeking ways to lean more into 0→1 product strategy, human-centred design, and boundary-pushing digital initiatives.
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