Rebecca Owens

About Rebecca Owens

Strategic account and customer success leader with 15+ years of experience managing…

Experience

1. Senior Strategic Account Manager

   Encore Business Solutions

   Aug 2017 — Present

   Own executive-level client relationships, overseeing full lifecycle of strategic accounts from onboarding to growth and renewal.• Promote Microsoft-based technologies and emerging solutions tailored to client needs, enabling digital transformation and operational efficiency.• Collaborate cross-functionally with product, customer success, and engineering teams to deliver impactful business outcomes.• Advocate for client priorities and communicate feedback to leadership for continuous product and service innovation.• Top revenue producer for four consecutive years, significantly exceeding quota:o FY2020: Quota $750K | Closed $795K (106%)o FY2021: Quota $875K | Closed $890K (102%)o FY2022: Quota $900K | Closed $937K (104%)o FY2023: Quota $913K | Closed $1.88M (206%)o CY2025: Quota $1.05M (current target) Company moved from FY to CY this year

Education

• University of Portland

  Bachelor, Business Administration; Marketing

  1995 — 1997

• University of Portland

  BA, Marketing, Management

  1995 — 1997

Skills

• Networking
• Software Documentation
• Sales
• Saas
• Selling
• Negotiation
• Enterprise Software
• Channel Partners
• Business Intelligence
• Sales Operations
• Salesforce.com
• Cloud Computing
• Training
• Business Development
• Leadership
• Management
• Solution Selling
• Account Management