Owen Henkelman
Chief Operating Officer @Eventara Automations
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WORK HISTORY
Chief Operating Officer @Eventara Automations
Edmonton, AB, CA
Driving operational excellence and scalable execution across all service verticals. Responsible for translating strategic vision into efficient, repeatable processes that support sustainable growth.• Operations & Process Design: Architecting internal workflows and delivery frameworks that ensure consistent, high-quality output across workflow audits, CRM implementations, custom development projects, and automation engagements.• Client Acquisition & Growth: Supporting business development efforts through outreach process design, lead pipeline management, and sales enablement; ensuring a steady flow of qualified opportunities.• Cross-Functional Coordination: Aligning technical, sales, and client success functions to maintain seamless project delivery and resource utilization across the founding team.Systems & Infrastructure: Overseeing the selection and implementation of operational tooling, including project management, CRM platforms, documentation systems, and client communication tools; to support a scalable agency model.• Workflow Audits & Optimization: Leading client-facing discovery sessions to identify inefficiencies, map existing processes, and deliver actionable recommendations that drive measurable operational improvements.• Quality & Delivery Assurance: Establishing service-level standards, internal review processes, and client onboarding protocols to protect brand reputation and drive retention.
EDUCATION
Archbishop Jordan Catholic High School
High School Diploma
ABOUT OWEN HENKELMAN
I oversee day-to-day operations and process design, ensuring consistent delivery across our core verticals: workflow audits, CRM implementation, custom development, and automation.What I bring to the table:• Operational Strategy: Building scalable systems for high-quality service delivery.• Growth Focus: Driving client acquisition and refining our market positioning.• Logistics Mindset: Leveraging experience in warehouse logistics to spot bottlenecks and maximize efficiency.
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