Owen Williams

Business Support Officer @Monmouthshire County Council

Monmouthshire, GB

Engage with entrepreneurs and businesses, to identify the support needed to enable them to grow and refer them to appropriate support providers as needed.Develop and maintain good relationships with entrepreneurs and businesses and with partner organisations involved in delivering support to businesses.Maintain records of interactions with businesses and support provided using the customer relationship management (CRM) system.Respond to requests for support received from entrepreneurs and businesses starting in or located in Monmouthshire.Proactively reach out to businesses to introduce the support available from Monmouthshire County Council and partners organisations and to identify businesses in need of support.Account manage a caseload of entrepreneurs and businesses whilst working with key stakeholders, service delivery partners, statutory and non- statutory organisations in order to promote the support available to businesses via Monmouthshire County Council.Represent the wider teams in meetings and events involving partners and businesses, including providing presentations where required.Network and build relationships with entrepreneurs and businesses in Monmouthshire.Work with businesses to encourage cross sector conversations to facilitate new product development and job creation.Exercise proper integrity in respect of confidential matters and commercially sensitive information obtained during the execution of the duties of this post.