Owen Pugh
Chief Operating Officer @Claims Consortium Group
Stoke-on-Trent, GB
EMAILS
MOBILE NUMBERS
+91 *********19
Signup · Get unlimited contacts
WORK HISTORY
May 2022 — Present
Chief Operating Officer @Claims Consortium Group
View department →
Stoke-on-Trent, GB
SKILLS
Stakeholder ManagementTeam LeadershipCustomer SatisfactionNew Business DevelopmentClaims ManagementManagementOperations ManagementForecastingInsuranceAccount ManagementChange ManagementRecruitingRisk ManagementTeam ManagementCall CentersProcess ImprovementService DeliveryBusiness AnalysisStrategyCustomer ExperienceTelecommunicationsRelationship ManagementAnalysisOutsourcingPerformance ManagementCrmProject Management
ABOUT OWEN PUGH
Owen has held roles for the last fifteen years in various regulated environments in senior operational, supplier, and client relationship positions delivering end to end service solutions through multichannel contact centres, claims teams and supply chains.Key specialities include claims, contact centre operations, supplier management, relationship management, new business, resource planning, data reporting and analytics, complaints management, debt recovery, and campaign management
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.