Owen C.
Director @ Citi | Continuous Process Improvement
- Role
- Director - Lending Operations Process Re-engineering at Citi
- Location
- Wilmington, DE, US
- LinkedIn followers
- 500 followers
About Owen C.
As a Process Re-Engineering Lead at Citi, I lead program teams that optimize the processes within Global Wholesale Lending Operations. With over a decade of experience in financial operations and project management, I have a proven track record of delivering transformational results that enhance operational risk management, data quality, and operational efficiency.My passion is to create a culture for continuous improvement that aligns with the strategic vision and goals of the organization. I leverage my skills in lean process improvement, data analysis, and change management to design and execute solutions that improve client success, employee engagement, and business performance.
Experience
Director - Lending Operations Process Re-engineering
Oct 2022 — Present
Led program teams targeted at process optimization within Global Wholesale Lending Operations. Responsible for creating a framework for continuous improvement related to operational risk, data quality, and efficiency.
Education
University of Delaware
Bachelor of Science (BS), Foods, Nutrition, and Wellness Studies, General
2007 — 2011
Wilmington University
Master of Business Administration (MBA), Finance
2013 — 2015
Alfred Lerner College of Business & Economics at University of Delaware
Minor, Business Administration and Management, General
2007 — 2011
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