Owayne Bolton
Front Office Manager @Hilton
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WORK HISTORY
Front Office Manager @Hilton
Front Office Manager Hilton WorldwideOctober 2015– Present Hilton Trinidad & Conference Centre Oversee Front Desk, Executive Lounge, Concierge Desk, Bell Desk, PBX departments of hotel.
EDUCATION
Seneca College School of Hospitality & Tourism
Bachelor's degree, Tourism Business
SKILLS
ABOUT OWAYNE BOLTON
My experience has shaped me into an individual that would be an asset to your prestigious organization. All my work experience thus far has required an affable and diplomatic demeanor, excellent organizational skills, an attention to detail and an ability to work with speed and accuracy which have only been improved upon over the years. My position as an Operations Manager at the Hyatt Ziva & Zilara where I undertake the overnight operations of the 700 rooms property, has afforded me a wealth of hospitality experience. This position required a high level of diplomacy and tact in treating with guests and team members. A positive and solution-oriented approach will be more likely to yield positive results than a hard handed one and I believe that this code of conduct is transferrable in most situations. I have also developed a keen sense of accountability in that I am always ready to take on responsibility and eager to complete tasks. I am always keen to try new things, meet new people and experience new cultures.Prior to the Hyatt Property I worked at their sister property the Hilton Rose-hall Resort & Spa as an Assistant Rooms Divisions Manager, a 500 rooms property with responsibility for the Front Office, Water Sport, Entertainment and Special Occasions, I am rounded in all these area and open to new knowledge.
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