Ovais Bhat

About Ovais Bhat

A highly accomplished banking professional with 6+ years of experience in Retail Branch Banking.Managing 5-7 FTEs & responsible for their productivity, training & overall management.Have qualified almost every contest in Life Insurance, NOA, RTD, ELITE Categories at Bandhan Bank.Managed HNW portfolio of more than 200 Groups with a total size of more than 200 million.Have significantly contributed in Life Insurance business & other TPP products for revenue generation.Got 11 Star Service Excellence Awards, 4 Service Efficiency Awards while working at HDFC Bank. Added value in processes, systems, policies, culture by becoming an enabler and a highly engaged and proactive professional of the growing business.

Experience

1. Manager - Retail Branch Banking

   Bandhan Bank

   Sep 2023 — Present · Jammu, IN

   Team Handling - Handling a team of 5-7 FTEs, in charge of guiding, monitoring and leading an entire group, driving them achieve their targets consistently. Also responsible for motivating the teammates as well as inspiring positive communication within them so that they can work together toward achieving goals.Book Growth -To grow the liability base of the bank by deepening relationships of mapped customer base & to service clients covering all their banking needs including bank/3rd party products and to enhance product penetration in the mapped customer base. Market Share - Developing sales strategies and plans while onboarding new clients to discuss products, prices, delivery schedules & analysing data on sales performance, competitor activity, and customer satisfaction to develop strategies for increasing sales volume and market share.Portfolio Management – HNW Portfolio Management of more than 500 Groups with a total size of more than 300 million (Acquiring, Enhancing, Deepening and Retention). Enhance the Overall value/book size of the portfolio, proficient in calculating the need of customers basis which cross sell happens. Acquire a thorough understanding of key customer needs and requirements & expand the relationships with existing customers by continuously proposing solutions that meet their objectives.Customer Relationship Management - To ensure customers are engaged and brought back to bank fold & ensure that optimal levels of Income generating Product Group Holding (IPH) is reached. Ensure that within each customer group a minimum number of stipulated Income Generating products are sold.Mentoring - Training new employees in the techniques of selling and using sales techniques such as persuasion, negotiation, and closing techniques.

Education

• Model Institute of Engineering and Technology

  Masters Of Business Administration MBA

  2016 — 2018

Skills

• Creativity Skills
• Positive Attitude
• Leadership
• Product Development
• Team Building
• Microsoft Office
• Songwriting
• Music Composition
• Music Production
• Singing
• Live Performer
• Microsoft Excel
• Microsoft Word
• Photoshop
• Teaching
• Public Speaking
• Teamwork
• Accounting
• Management
• Self-Confidence
• Authoritative
• Quality Management
• Cultural Affinity
• Accountability
• Honesty
• Patience
• Flexibility Training
• Data Analysis
• Advertising
• Customer Service
• Social Media
• Strategic Planning
• Sales Management
• Strategy
• Analytical Skills
• Business Development
• Leadership Development
• Digital Marketing
• Graphic Design
• Forecasting