Ousmane Segba Kone
Computer Engineering Major | Undergraduate Research Assistant | Mathematics Tutor | IT Operations Intern
- Role
- IT Operations Intern at American Fidelity
- Location
- Norman, OK, US
- LinkedIn followers
- 500 followers
Experience
IT Operations Intern
Jul 2024 — Present · Oklahoma City, OK, US
Assisted in day-to-day IT operations, including software maintenance, troubleshooting technical issues, and supporting system upgrades, contributing to the smooth operation of IT services.• Provided technical support to American Fidelity end-users by diagnosing and resolving hardware and software issues, enhancing overall user satisfaction and productivity.• Collaborated with managers, department members, and other interns on projects, leading to improved outcomes through effective teamwork and problem-solving.
Education
University of Oklahoma
Bachelor of Science & Master of Science, Computer Engineering & Computer Science
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