Oualid Lamarti
Manager It-services @DHL Supply Chain
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WORK HISTORY
Manager It-services @DHL Supply Chain
Bonn, DE
Ricoh Printer Portfolio ManagementPrimary point of contact for all German locations # Operations Management- Handling and processing Request IT inquiries for the printer infrastructure- Managing internal cost allocation for Ricoh printer portfolio usage across German locations- Maintaining and cleaning database systems for optimal functionality- Conducting comprehensive printer condition assessments across all German locations for cost optimization- Reviewing and processing invoices, including account assignment and verification- Managing toner inventory and procurement processes# Strategic Planning and Optimization- Developing data-driven reports focused on business process optimization- Negotiating pricing and delivery terms with Ricoh Key Account Manager- Collaborating with IT Controlling for invoice duplicate verification- Implementing process automation utilizing Power Automate- Providing targeted solutions and support during How-To-Do-IT rule calls for Key Users and Super Key Users# Telecommunications Expense ManagementDirect point of contact for all German locations, managing# Contract and Device Management- Processing new contract requests with/without end devices- Implementing tariff modifications- Managing contract terminations- Coordinating legacy device disposal- Creating and managing telecommunications system tickets for orders, modifications, and troubleshooting-SAP User AdministrationManaging all internal users in Germany, including- User account creation- Password reset management- Access rights modification- Transport protocol validation# Additional Responsibilities Communication and Documentation- Maintaining and updating newsletters to address desktop-related inquiries from Key Users- Managing SharePoint transition processes- Optimizing documentationThis role requires strong attention to detail, excellent communication skills, and the ability to manage multiple priorities while maintaining high service quality
EDUCATION
Université Abdelmalek Essaâdi
Licence fondamentale en économie et gestion, gestion
University of Münster
Telc c1 hochschule , Deutsche Sprache
Stiftung Universität Hildesheim
master Wirtschaftinformatik, Wirtschaftswissenschaften
Coursera
Project managenent google certificat , Projektmanagement
ABOUT OUALID LAMARTI
we believe that technology is the backbone of our operations, enabling us to deliver excellence in logistics and supply chain solutions. As the IT Service and Infrastructure Manager, I have the privilege of leading a team that ensures our technology infrastructure is robust, secure, and scalable, supporting our global network of warehouses, transportation systems, and digital platforms.Imagine a world where our IT infrastructure seamlessly integrates with our operations, empowering our teams with real-time insights, optimizing routes, and enhancing customer experiences. Picture a network that never sleeps, always available to support our customers\' needs, regardless of the time zone or location.In this role, I am entrusted with the responsibility of designing and implementing cutting-edge solutions, leveraging cloud technologies, automation, and data-driven insights. I collaborate with cross-functional teams, from developers and engineers to business stakeholders, to align our technology roadmap with DHL Solutions\' strategic goals.Together, we work tirelessly to ensure that our IT infrastructure is secure, resilient, and adaptable to the ever-evolving demands of the logistics industry. We constantly seek ways to optimize performance, reduce downtime, and enhance cybersecurity measures, knowing that our ability to deliver on-time shipments and provide end-to-end visibility is critical to our customers\' success.Join me on this exciting journey as we revolutionize the way logistics and supply chain solutions are delivered. Together, we will build a technology foundation that not only meets the present needs but also paves the way for future innovations.\"
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