Chookiat M.
Founder & AI Automation Architect at Ottster | Sr. Product Designer at TouchNet
- Role
- Sr Product Designer Ux Ui at Touchnet, A Global Payments Company
- Location
- Olathe, KS, US
- LinkedIn followers
- 500 followers
About Chookiat M.
I build the bridge between sophisticated enterprise design and the future of AI automation. As a Senior Product Designer at TouchNet, I lead the modernization of complex FinTech and Higher-Ed commerce systems, ensuring that multi-user workflows remain intuitive and accessible.Beyond the screen, I am the Founder of Ottster Automation, where I architect AI Voice Receptionists and autonomous business ecosystems. By combining my background in UX/UI with advanced prompt engineering and n8n integration, I help businesses eliminate operational bottlenecks and turn manual daily grinds into scalable, automated success stories.Whether it\'s crafting an enterprise design system in Figma or deploying a human-like AI agent, my focus is always the same: reducing friction and driving measurable results.
Experience
Sr Product Designer Ux Ui
Touchnet, A Global Payments Company
Mar 2024 — Present · Lenexa, KS, US
Product Modernization: Leading the UX/UI evolution for the Bill+Payment Suite and OneCard systems, focusing on intuitive payment experiences for higher education institutions.• Design Systems: Actively contributing to and maintaining enterprise-scale component libraries and style guides in Figma to ensure design consistency across all financial products.• End-to-End Design: Navigating complex functional and technical restrictions to drive initiatives from initial concept and wireframes to high-fidelity, approved implementations.• Accessibility & Compliance: Designing accessible solutions that meet WCAG standards and adhere to strict financial services regulations.• Cross-Functional Leadership: Collaborating daily with Product Managers and Engineers in an Agile environment to translate business goals into polished, user-centered interfaces.• Notable Impact: Redesigned the Payment Plan Enrollment workflow and addressed critical interaction design bugs in the Vega Progress Tracker.
Education
Pittsburg State University
BA, Finance
1990 — 1995
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