Otto G

WORK HISTORY

EDUCATION

ABOUT OTTO G

HIRING in Bengaluru for NOC 24x7 On-Site Roles ONLY NOC: Eyes On Glass. Monitor Rockstar Games\' Online and Enterprise Infrastructure to Build and Automate Processes, and Perform Root Cause Analysis\' on Incidents to Increase Uptime Online Systems Administrator: Operations Support and Maintenance of Rockstar Games\' Online Infrastructure Bangalore Network Operations and Engineering enthusiasts welcome! I am #Hiring for full-time on-site positions in Bangalore\'s Whitefield area (near NEXUS SHANTINIKETAN Mall). If you are looking for Remote or Hybrid roles, DO NOT APPLY. My team is growing and I am seeking talent for Windows and Linux operations, as well as monitoring specialists with a strong incident management background to join our Online and Enterprise NOC teams. Candidates with a Cover Letter get ahead in line —include one. Read the complete JDs here: My Professional Summary: Results-driven, hands-on professional with proven experience building carrier-grade mission control centers and 24x7 tiered-support systems. Extensive Telecom, IT, Network Engineering and Operations, and Customer Success background with a passion for UX and studying behaviors that drive performance, reduce costs, and instill loyalty across all levels. Highlights: Monitoring Rockstar Games\' networks since 2015. Protecting game development and players\' experience 24x7x365. Built 24x7 NOCs, TACs, and Multi-Tier Domestic and International Support Systems to drive uptime At Verimatrix, brought professional services to global IPTV DRM clients and improved CSAT through user engagement. Established APAC Support Operations in Taipei and New Dehli in less than a year. Led IT, Network Engineering, QA, and Customer Success to architect and launch the first-ever carrier-grade SaaS Location Platform, Locance.com. Established Exit Criteria to enable fully autonomous systems and network operations. Took location technology pioneer Skyhook.com, from a startup in E911 Location to a world-class enterprise by establishing the company\'s IT, DevOps, QA, Release Management, NOC, and Customer Support including its 24x7 TAC Led deployment and operations at WTC Ground Zero on 9/11/2001 Launched a vehicle location system on-site in Tel Aviv, Israel; including training client, Ituran in 24x7 network operations. Skills: Network Operations, Professional Services, Customer Success, Continuous Improvement, Lean Six Sigma, Project Management, Employee Training & Development, Vendor Management, Talent Acquisition