Oto-Obong Idiong

Senior Credit Controller @Sanctuary

GB

Maintaining and managing regular contact with customers to ensure client due diligence • Effective communication with sales and finance teams to resolve customer queries to ensure payments from customers are not held up by internal queries• Manage business relationships to ensure cash collection and other targets are achieved• Ensured prompt collections of bills when due using various avenues; collections, emails, • Managing large complex account structures with a tenacious approach and determined attitude• Contact customers during the first 2 weeks of the month with regard to payment of monthly invoices, this process will quickly highlight any queries and over time provide a knowledge of ‘problem customers’• Ensure all debtor notes are accurate and always up to date • Account and payment reconciliation• Early identification of problem/risky customers bringing them to the attention of the Credit Control Manager• Deciding if legal process should be triggered,• Credit management of customers leading to a consistent profitability of the business

University of Calabar

Bachelor of Science (B.Sc.), Economics

University of Calabar

Post- Graduate Diploma, Environmental Education

Unical Staff School

FSLC