Othman H.
Service Desk Technical Analyst @CGI
Cardiff, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Nov 2024 — Present
Service Desk Technical Analyst @CGI
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GB
Provide over the phone technical support for incoming queries related to system, software, hardware and network issues.Diagnose and resolve technical issues quickly and efficiently.Logging and managing service requests via bespoke applications.Provide excellent customer service.Identify opportunities for continuous improvements for our client.
ABOUT OTHMAN H.
Versatile and client-focused professional with a background in industrial engineering and…
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