Otencia S. Hanley
Owner and Managing Director @Oualie Business Solutions, Llc
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WORK HISTORY
Owner and Managing Director @Oualie Business Solutions, Llc
US
Oversee social media presence for a range of clients, crafting content, managing schedules, and fostering community engagement- Ensure the company\'s online visibility and brand recognition on various social media platforms such as Instagram, Facebook, LinkedIn, Alignable, and X- Expand brand exposure by diversifying and increasing follower bases effectively- Collaborate with businesses in the cleaning, healthcare, pharmaceutical, and staffing sectors to elevate their market presence and brand recognition- Stay attuned to social media trends, assess performance metrics, and adapt strategies accordingly- Maintain company’s social media and brand presence across online platforms including Instagram, Facebook, LinkedIn, Alignable and X- Develop compelling content, including posts, visuals, and videos, to captivate audiences various brands- Provided remote creative, technical and administrative support B2B.
EDUCATION
University of Illinois Chicago
Master's of Science, Healthcare Informatics
Alfred State College - SUNY College of Technology
Associate of Arts and Sciences - AAS, HIT - Health Information Technology
Monroe University
Bachelor of Arts, Computer Information Systems
Upstate Medical University
Certificate of Completion, Upstate Leadership Academy
Monroe University
Bachelor of Arts - BA, Computer and Information Sciences and Support Services
CSS Sixth Form
Advance Level Certificate, General Studies
ABOUT OTENCIA S. HANLEY
Versatile, accomplished, and effective professional with over 10 years of experience in Information Technology within educational setting, and 9 years in administrative and data management within healthcare environments. Attained an MS in Health Informatics and BA in Computer Information Systems. Recognized for technical expertise, developed and implemented systems that improve productivity and efficiency, while reducing overhead costs. Proven communicator, fostered trusting and long-lasting relations with management, team members, vendors, third-party agents, clients, and patients, consistently achieved and exceeded organizational goals. Effective leader who demonstrated superb skills in training staff and students and provided exceptional customer service to clients.
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