Oswaldo Castillo

About Oswaldo Castillo

Experienced Data Product Director with a demonstrated history of working in the information services industry. Skilled in Analytical Development, Customer Relationship Management (CRM), TSO, Databases, and IT Strategy. Strong business development professional with a Master of Science (M.S.) focused in Information Systems from Stevens Institute of Technology.

Experience

1. AVP, Strategic Claims Systems Manager

   安達

   Oct 2021 — Present · Jersey City, NJ, US

   Responsible for on-schedule, on-budget and high-quality delivery of assigned IT programs and projects-Lead a team with responsibility for production support and small enhancements of assigned claims applications-Apply strong communication, collaboration, risk mitigation, sound contingency management and problem-solving skills to provide leadership and direct initiatives-Work closely with Claims business leadership team, understanding the business and system priorities and making decisions accordingly-Responsible for managing the production support service provider and ensuring contract agreements are adhered to-Responsible for managing the small enhancement budget for applications within the Claims IT portfolio-Provide guidance and direction to directs in support of projects-Accountable for managing and monitoring directs performance in accordance with Corporate HR guideline -Accountable for working with team to identify the appropriate project resources needed, assembling the team, assigning responsibilities, and ensuring timely completion of a program-Ensure that program team roles and expectations are clearly communicated to all stakeholders-Work with the VP of Claims Digitalization Applications and Programs and other executives on key decision-making activities during project as needed-Responsible for the denition and application of a communication plan for all project updates, status, change impacts and inform stakeholders-Mentor, coach, develop, and encourage excellence from teams-Provide leadership and management to the Claims IT organization with a commitment to delivery and excellence-Maintain, socialize, and support the overall project management lifecycle for Chubb along with other senior leaders-Accountable business relationship management, understanding the business drivers and as required, negotiate changes to project scope, timing or resources to ensure solutions are delivered according to commitments.

Education

• New York University

  Bachelor of Arts (B.A.), Computer Science

• Stevens Institute of Technology

  Master of Science (M.S.), Information Systems

  2013 — 2015