Osvaldo de Torre

Instructional Designer @Nuvei

Scottsdale, AZ, US

Create high quality, effective learning solutions using a variety of media• Leverage design skills and expertise in both content and graphics to deliverengaging training materials• Specialize in either content design or eLearning/graphic design• In conjunction with the Sr. Manager, lead small and large-scale instructionaldesign projects for the contact center as well as corporate training initiatives• Conduct needs assessments, task analysis, and/or content analysis to understandskill gaps and determine appropriate learning and development solutions• Work effectively with subject matter experts, trainers and internal clients to createengaging content and manage training projects• Design, develop, and maintain training materials aligned with the client’s prioritiesand objectives. This will include: designing & developing curricula, standalonecourses, participants and instructor guides, for instructor-led training (ILT), self-study,just-in-time learning/webinars, and eLearning.• Drive innovation by incorporating new learning approaches into the company’straining solutions• Assist in the creation and enforcement of processes, standards and training bestpractices• Work with production teams (documentation team, trainers, coursewaredevelopers) to ensure deadlines are met• Support Train-the-Trainer approach to prepare trainers for effective classroomdelivery• Develop the training team by giving periodic lunch and learns / workshops onthe latest training and development techniques/research• Administrative LMS duties

University of Phoenix

Master of Arts, Adult Learning/Instructional Design

University of Puerto Rico

Bachelor’s Degree, Business/Marketing/Accounting