Sam Hanna
- Role
- Cx Outsource at Conduent
- Location
- Washington, DC, US
- LinkedIn followers
- 500 followers
About Sam Hanna
Inspirational leader with demonstrated success in building organizations and teams that…
Experience
Cx Outsource
Present
Education
IMD
Executive Leadership OWP Program
The University of Texas at El Paso
M.B.A.
Skills
- Customer Satisfaction
- Business Planning
- Pre-Sales
- Workforce Management
- Executive Management
- Project Planning
- Business Intelligence
- Strategic Planning
- Process Improvement
- Customer Retention
- Account Management
- New Business Development
- Strategic Partnerships
- Product Management
- Performance Management
- Business Analysis
- Contact Centers
- Outsourcing
- Marketing Strategy
- Crm
- Strategy
- Competitive Analysis
- Call Center
- Lead Generation
- Operations Management
- Solution Selling
- Management
- Sales Management
- Call Centers
- Business Development
- Business Strategy
- Team Leadership
- Cross-Functional Team Leadership
- Business Process Improvement
- Change Management
- Telemarketing
- Leadership
- Start-Ups
- Telecommunications
- Customer Experience
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