Osni Oliveira
Wastewater Network Operations Team Lead @Uisce Éireann Irish Water
Signup · Get unlimited contacts
WORK HISTORY
Wastewater Network Operations Team Lead @Uisce Éireann Irish Water
IE
Responsible for leading and managing the performance of a team of network operatives across the across the water/wastewater infrastructure and to provide them with the necessary direction and skills in order to ensure the provision of services in a geographical area.Ensure data capture on issues that are relevant to contribute to the development of operational, maintenance and repair plans. As required you may be required to manage work relating to Mains Rehabilitation, Main laying, Connection and Meter Installations and other work on the Water NetworkResponsible for the management and replacement of failed or failing assets e.g. repairs of bursts and leaks, water mains replacements, customer boundary box, valves, hydrants, meters and short pipe lengths.in order to deliver consistent customer service.Manage and organise the maintenance and repair of newly commissioned / upgraded assets as required by undertaking appropriate site training and supporting adequate resourcing.Develop the skills of team members through provision of coaching and training in all aspects of the operation of relevant works.Safeguard the team works in accordance with defined levels of operational competence, hygiene code of practice, health and safety requirements and legislation, QA systems and standard operating procedures using the technology systems provided while ensuring all information is accurately reported and promptly recorded for audit purposes. Responsible for undertaking and reviewing administrative tasks, including the review of timesheets, work orders, H&S records and inventory management using the technology systems provided.Contribute to the development of task schedules and standard operating procedures for the provision of network services that maximise quality of output, efficiency and support the adoption of processes.Responsible for monitoring and reporting KPIs for processes over which they have ownership.
EDUCATION
Universidade Santo Amaro - Unisa
Degree, Marketing
Leinster Senior College
Higher National Diploma, Human Resources Management/Personnel Administration, General
City College Dublin
Diploma of Education, Cyber Security
Leinster Senior College
Higher National Diploma, Business Administration and Management, General
SKILLS
ABOUT OSNI OLIVEIRA
o•••••@hotmail.com |+35••••••••06 | Eligible to Work Full-Time (Stamp 4 Visa)| Bilingual (English and Portuguese)I am very adaptable, able to learn new concepts quickly, and enjoys challenges, professional, passionate about technology’s ability to improve people\'s lives. My background includes leading operations, teams, and sales strategies to drive business and customer service success for multi-unit retail chains. From achieving top sales performances and implementing results-oriented business plans to leading staff development and establishing revenue-boosting processes, I excel at propelling sales and revenue growth, managing top-producing teams, and achieving corporate goals while maintaining competitive advantage and ensuring outstanding customer experiences and satisfaction. Career Highlights Outperforming revenue goals through top-line sales growth, drastic margin improvement, and strict expense control management. Developing a high-potential pipeline and achieving their IRR targets. Identifying and resolving diverse issues impacting work environment and customer satisfaction, resulting in improved employee morale and greater customer retention. Coaching, training, and developing top-performing teams while continually driving career progression and promoting staff to positions of increased responsibility. Overseeing inventory control, and dynamic marketing campaigns.I am always seeking opportunities whereby I can continue to develop whilst positively contributing to company-wide success. Willing to relocate for the right opportunity. L.I.O.N. LinkedIn Open Networker
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.