Osman Khalfey
Client & Program Management @JPMorganChase
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WORK HISTORY
Client & Program Management @JPMorganChase
London, GB
Client/Line of Business Consulting & Management – Asset & Wealth Management, Commercial + Corporate & Investment Banking, Global Real Estate, Global Technology, Mergers & Acquisitions. Program Management – responsible for planning, designing the program, proactively monitoring its progress, resolving issues, initiating appropriate, and corrective action. Initiating extra activities and other management interventions wherever gaps in the program are identified or issues arise. Defining the program governance – ensuring effective quality assurance and overall integrity of the program, focusing inwardly on the internal consistency of the program, and outwardly on its coherence with infrastructure planning, interfaces with other programs and corporate, technical and specialist standards. Finance Management – managing the program\'s budget on behalf of the SRO, monitoring expenditure and costs against delivered and realised benefits as the program progresses. Leadership – of the overall business change, accountable for successful delivery and is recognised throughout the organisation as the key figure in driving the change forward. Team Management – facilitating the appointment of individuals to project teams with HR and TA, ensuring there is allocation of common resources and skills within the program\'s individual projects. Client, Stakeholder, Risk & Vendor Management – managing third party contributions to the program, communications with stakeholders, both the dependencies and interfaces between projects, managing risks to the program\'s successful outcome with the ability to find ways of solving or pre-empting problems. Business Development & Management – working with business change managers and directors on the transition to the new business as usual position. Reporting progress of the program at regular intervals to C-Suite & Director Level Management. Team Building & Relationship Management – effective leadership, interpersonal and communication skills.
EDUCATION
City, University of London
International Finance
Graveney School
Maths, Electronics, Business Management and Operations
South Thames College
Electrical and Electronics Engineering
ABOUT OSMAN KHALFEY
An experienced, passionate and driven Sales, Client Relationship & Program Director with 10+ year experience in the Super-Prime residential and corporate/commercial technology industry. Designing and delivering technology products and services for some of the world’s most exclusive and prestigious Real Estate across the UK, EMEA and USA for ultra-high net worth (UHNW) individuals and J.P. Morgan Chase & Co. Investment Bank. Dedicated to drive the value-add and value-engineer proposition to the client by having an in-depth knowledge of technology, construction, the client’s scope of work and design brief, regularly exceeding client’s expectations. Apply an entrepreneurial mindset to every situation, think creatively every day to maximise any opportunity and time with a client by developing and managing close business and personal relationships. Dedicated and driven to succeed, provide strategic advice, passionate to push the boundaries and thrive under pressure. Focussed on technology of the future, determined to deliver innovative, industry-leading products and experiences, push to find solutions to any issue that may arise, think outside the box approach, and ensure the client’s needs are always met. This high-level service approach results in a high degree of client satisfaction, which has led to repeat business and referrals. Working on developing this next step in my career, building on years of experience working daily with demanding industry leading UHNW clients, multi-million/billion-dollar businesses, J.P. Morgan clients and stakeholders.
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